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Service Coordinator

Westlake, OH 44145

Posted: 01/29/2021 Employment Type: Temp-to-Perm Industry: Customer Service Job Number: 01 – 155106 ge Pay Rate: $14/hr

Job Description

A family owned business is seeking a Service Coordinator to assist in their growing service department.  You will work 40 hours during the fall and early winter and a minimum of 30 hours in the spring and summer months. 

Responsibilities:

  • Make phone calls to inform customers of service program
  • Respond to customer calls and inquiries regarding service
  • Schedule initial appointment and follow-up on service calls as needed
  • Order parts and track inventory
  • Collect customer payments
  • Track technician appointments and compensation
  • Follow-up on customer satisfaction survey
  • Perform other duties as assigned

Job Requirements

Qualifications:

  • Must have a High School Diploma
  • Must be familiar with Google Calendar, proficient with Windows, and QuickBooks experience is preferred
  • Must have excellent organizational, communication, multi-tasking, and listening skills
  • Must have an articulate phone presence
  • Must be detail-oriented, have critical thinking skills, professional judgement, and be a team player
  • Must have a professional and friendly demeanor 

Only candidates that can pass a background check and drug screen will be considered.  Any candidate that has car parts ordering or HVAC/appliance service background would be a plus.

For an immediate interview, please call 216-706-7347 or submit your resume to lakewood@areatemps.com.

Additional Information

Area Professionals is a division of Area Temps, a staffing industry leader in Northeastern Ohio since 1987.  The Area Professionals team specializes in direct hire and contract recruiting at the professional, mid-management and executive levels. 

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Area Temps Lakewood

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