Customer Service - Purchasing Clerk

A manufacturing company is seeking a Customer Service – Purchasing Clerk to provide excellent customer service to assigned accounts ensuring their requirements are met with respect to delivery dates and quantities. Work hours are Monday through Friday from 8 a.m. to 5 p.m. 

Responsibilities:

• Process orders, quotes, contracts, customer concerns, and assist Accounting in collection of overdue invoices
• Ensure specific customer requirements are met and resolve any issues
• Monitor prices and maintain price history
• Work with Plant Manager/Scheduler to determine delivery based on lead-time constraints
• Interpret customer releases and change notices and input into ERP System
• Route customer blueprints
• Review customer and tooling purchase orders
• Understand and comply with all company policies and requirements
• Represent company in a professional and polite manner, strive to exceed customer’s expectations, and provide excellent customer service
• Perform other duties as assigned

Qualifications:

• Must have a Bachelor’s or Associates' Degree from a two or four year college or university; or one to two years related experience; or equivalent combination of education and experience
• Must have IQMS or ERP/SAP experience
• Must possess strong interpersonal and organizational skills, along with the ability to prioritize tasks
• Must be able to pay a high attention to detail
• Must have proficient follow-through skills, able to think critically, and have excellent command of written English
• Must be computer literate with accurate data entry skills 

Only candidates that can pass a background check and drug screen will be considered. 

For an immediate interview, please call 330-225-0137 or submit your resume to brunswick@areatemps.com.