Contact us at 440-253-2200

Customer Service Representative

Maple Heights, OH 44137

Posted: 02/19/2021 Employment Type: Temp-to-Perm Industry: Customer Service Job Number: 20 – 156476 lm Pay Rate: $30k to $36k/yr, based on experiece

Job Description

A distribution company is seeking a Customer Service Representative to join their team.  This is an immediate full-time position working Monday through Friday from 8 a.m. to 5 p.m. 

Job Responsibilities:

  • Answer phones, take orders over the phone, through fax, or email, enter into the ERP System, and process consignment orders
  • Prepare all shipping documents
  • Send acknowledgements to the customer after order is entered into the system and of any issues for which prevent on-time delivery
  • Match signed BOL to original documents, request corrected purchase order when prices don’t match
  • Run invoices and dally registers as needed
  • Confirm all orders at the end of day and scan into electronic filing cabinet
  • Process sample requests from customers and sales team
  • Perform other duties as required

Job Requirements


  • Must have prior Customer Service experience
  • Must be proficient with MS Word, Excel, Outlook, and Teams
  • Must have an articulate phone presence
  • Must have accurate data entry skills, ability to multi-task, be a critical thinker, and have strong problem solving skills
  • Must be adaptable and a team player who is willing to help others when needed
  • Must have superior organizational, interpersonal, and communication skills
  • Must have a positive attitude and proactive approach 

Only candidates that can pass a background check and drug screen will be considered.  This company offers a nice benefit package upon permanent hire.

For an immediate interview, please call 216-575-7145 or submit your resume to

Additional Information

Area Professionals is a division of Area Temps, a staffing industry leader in Northeastern Ohio since 1987.  The Area Professionals team specializes in direct hire and contract recruiting at the professional, mid-management and executive levels. 

Meet Your Recruiter

Area Temps Independence

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.