Contact us at 440-253-2200

Technical Customer Service Rep

Solon, OH | Temp-to-Perm

Post Date: 05/18/2018 Job ID: 04 - 139032 kd Industry: Customer Service Pay Rate: $17/hr temp; $37 to $45k/yr perm

This manufacturing company is seeking a Technical Customer Service who will be responsible for the development of quotations based on product knowledge.  Work hours are Monday through Friday from 8 a.m. to 5 p.m. 

Responsibilities:

  • Develop quotes that are received by fax, email, or phone and maintain a good rapport with customers
  • Provide technical assistance, parts identification, product application, and troubleshooting assistance to customers
  • Enter Sales or Network Orders, follow-up on customer inquiries, and work closely with shipping regarding shipment deliveries
  • Use computer to check stock status with suppliers and locate requested items
  • Assist Product Manager with updating technical and pricing documentation
  • Maintain department software and hardware needs
  • Coordinate with Accounting Department for credit status

Qualifications: 

  • Must have a Bachelor Degree in Engineering or equivalent work experience
  • Must have 2 to 5 years of experience in the material handling industry or equivalent
  • Must have knowledge of manufacturing applications
  • Must have a solid customer service background
  • Must have a working knowledge of MS Word, Excel and Outlook
  • Must possess excellent communication skills 

Only candidates that can pass a background check and drug screen will be considered.  Any candidate that has knowledge of SAP is a plus.

For an immediate interview, please call 440-253-2983 or submit your resume to parma@areatemps.com.

Area Professionals is a division of Area Temps, a staffing industry leader in Northeastern Ohio since 1987.  The Area Professionals team specializes in direct hire and contract recruiting at the professional, mid-management and executive levels.

Area Professionals

With over 20 years of experience and a client base that ranges from industry leaders in Northeast Ohio to international Fortune 500 corporations, Area Professionals can provide unique advantages when you are ready to make a career move. Our recruiters have developed a national network of professional contacts in a wide range of industries. But we haven't forgotten the importance of personal service and attention to detail. Above all, we believe it's important to establish a relationship of trust with both our candidates and our client companies. We realize that today's successful job applicant will be part of our referral network tomorrow, and a potential hiring contact in the future!

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