Contact us at 440-253-2200

Logistics Customer Care Representative

Cleveland, OH 44114

Posted: 07/13/2018 Employment Type: Temp-to-Perm Industry: Customer Service Job Number: 04 - 140211 lc Pay Rate: $12/hr

A local transportation company is seeking a Logistics Customer Care Representative for an immediate opportunity.  You will work Monday through Friday from 8 a.m. to 6 p.m. 

Responsibilities:

  • Answer customer/driver calls timely and efficiently
  • Utilize dispatch software to dispatch orders to drivers and assign transports to drivers
  • Collaborate with internal personnel, external partners, and independent contractors
  • Manage timely input, dispatch, pick-up, and delivery of every orders
  • Focus on client’s needs and provide excellent service standards
  • Troubleshoot all shipment/client problems, resolve, document, and report all service failures
  • Timely complete and submit all forms for processing

Qualifications:

  • Must have a High School Diploma or GED, some college is preferred
  • Must have 2+ years of experience in trucking industry, brokerage, sales/service or dispatching
  • Must have proficient MS Office skills and be able to type 45+ wpm
  • Must have strong communication, listening, problem-solving, and organizational skills
  • Must be punctual, meticulous, courteous, professional, and reliable
  • Must have the ability to work independently
  • Must be highly detail-oriented with the ability to provide follow-up assistance 

Only candidate that can pass a background check and drug screen will be considered.  This company offers a great benefit package upon permanent hire.

For an immediate interview, please call 440-253-2983 or submit your resume to parma@areatemps.com.

Area Professionals is a division of Area Temps, a staffing industry leader in Northeastern Ohio since 1987.  The Area Professionals team specializes in direct hire and contract recruiting at the professional, mid-management and executive levels.

Area Professionals

With over 20 years of experience and a client base that ranges from industry leaders in Northeast Ohio to international Fortune 500 corporations, Area Professionals can provide unique advantages when you are ready to make a career move. Our recruiters have developed a national network of professional contacts in a wide range of industries. But we haven't forgotten the importance of personal service and attention to detail. Above all, we believe it's important to establish a relationship of trust with both our candidates and our client companies. We realize that today's successful job applicant will be part of our referral network tomorrow, and a potential hiring contact in the future!

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.