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Customer Service Representative - Part-time

Madison, OH

Posted: 04/06/2018 Employment Type: Direct Hire Industry: Customer Service Job Number: 01 - 138400 ge Pay Rate: Pay commensurate with experience

A large company is seeking a Customer Service Representative for a part-time opportunity.  You will work Monday and Friday from 8 a.m. to 5 p.m., and Wednesday and Thursday from 8 a.m. to 12 p.m. 

Job Duties:

  • Take incoming calls, reservations, rate quotes, general questions, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops, and other vendors
  • Manage outgoing calls for callback management, accounts receivables, and miscellaneous calls
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person or over the phone
  • Meet and greet customers and provide directions and general assistance
  • Assist to assess condition of rental upon return, process returns, check-ins, and exit kiosk transactions
  • Effectively market the company while picking up customers and/or dropping off customers in a safe and courteous manner and assisting when needed
  • Understand and communicate rental terms and conditions, vehicle features, sell optional protection products, upgrades, and fuel options
  • Clean vehicle interior and exterior and notify management of any known vehicle problems or required maintenance
  • Perform various administrative and basic accounting functions and miscellaneous and back-up duties as assigned

Qualifications:

  • Must be at least 18 years old
  • Must have a High School Diploma or GED; some college is preferred
  • Must have at least 1 years customer service retail or administrative support experience
  • Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related convictions on driving record in the past 5 years
  • Must be authorized to work in the United States
  • Apart from religious observations, must be able to work required schedule 

Only candidates that can pass a background, BMV check, and drug screen will be considered.

For an immediate interview, please call 216-706-7347 or submit your resume to lakewood@areatemps.com.

 

 

Area Professionals is a division of Area Temps, a staffing industry leader in Northeastern Ohio since 1987.  The Area Professionals team specializes in direct hire and contract recruiting at the professional, mid-management and executive levels.

Area Professionals

With over 20 years of experience and a client base that ranges from industry leaders in Northeast Ohio to international Fortune 500 corporations, Area Professionals can provide unique advantages when you are ready to make a career move. Our recruiters have developed a national network of professional contacts in a wide range of industries. But we haven't forgotten the importance of personal service and attention to detail. Above all, we believe it's important to establish a relationship of trust with both our candidates and our client companies. We realize that today's successful job applicant will be part of our referral network tomorrow, and a potential hiring contact in the future!

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