Contact us at 440-253-2200

Customer Compliance - Installation Coordinator

Bedford Heights, OH 44146 | Temp-to-Perm

Post Date: 04/06/2018 Job ID: 04 - 138119 kd Industry: Customer Service Pay Rate: $30k to $34k/yr perm

This retail industry company is seeking a Customer Compliance/Installation Coordinator for a full-time position. You will coordinate installation activities with partner companies and you will manage key clients with residual order system. Work hours are Monday through Friday from 8 a.m. to 5 p.m., but some phone work will be needed outside of these hours to manage installation team support. 


  • Entering orders, tracking orders, providing customer support, and following up with stores as necessary to fulfill orders
  • Reviewing data for deficiencies & resolving discrepancies
  • Prepare source data for entry and establish priorities
  • Setting up installation agreements, quoting, SOW, reporting formats & requirements
  • Validating charges coming from installation company for billing & finance reporting
  • Reviewing & analyzing data collected by sorting, batching, trending, reporting on performance & compliance for internal & external reporting
  • Liaising with larger team on QC issues and non-compliance
  • Preparing & submitting reports to clients
  • Perform other duties as needed


  • Must have strong skills in data entry, reporting & analytics
  • Must have strong Excel sills, working in spreadsheets with formulas, sort, pivot tables & summaries
  • Must be capable of working efficiently under pressure, while maintaining attention to detail & accuracy, with minimal supervision to meet deadlines
  • Must have excellent written and verbal communication skills
  • Must demonstrate positive, cooperative, and team-oriented attitude
  • Must maintain customer confidence by keeping information confidential

Only candidates that can pass a background check and drug screen will be considered. 

For an immediate interview, please call 440-253-2983 or submit your resume to              

Area Professionals is a division of Area Temps, a staffing industry leader in Northeastern Ohio since 1987.  The Area Professionals team specializes in direct hire and contract recruiting at the professional, mid-management and executive levels.

Area Professionals

With over 20 years of experience and a client base that ranges from industry leaders in Northeast Ohio to international Fortune 500 corporations, Area Professionals can provide unique advantages when you are ready to make a career move. Our recruiters have developed a national network of professional contacts in a wide range of industries. But we haven't forgotten the importance of personal service and attention to detail. Above all, we believe it's important to establish a relationship of trust with both our candidates and our client companies. We realize that today's successful job applicant will be part of our referral network tomorrow, and a potential hiring contact in the future!

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