Contact us at 440-253-2200

Commercial Lines Customer Service Represntative

Streetsboro, OH 44241

Posted: 09/24/2019 Employment Type: Temp-to-Perm Industry: Insurance Job Number: 04 - 149288 kd Pay Rate: Pay commensurate with experience

Job Description

An insurance company is seeking a Commercial Lines Customer Service Rep for an immediate, full-time opportunity.  Work hours are Monday through Friday from 8:30 a.m. to 5 p.m. 

Job Responsibilities:

  • Serve as liaison between the client and the sales team and as Client Manager
  • Manage the renewal process for each client and report to team
  • Process client requests and respond to emails in a timely manner
  • Issue Certificates of Insurance, ID Cards, Claims, and License & Permit Bonds within same day
  • Follow through and resolve issues to meet client expectations
  • Review premium changes, verify coverage, and create system invoices
  • Update client and policy information and review policies for accuracy
  • Welcome new customers, update client and policy information, and maintain all client files
  • Perform other duties as required

Job Requirements

Job Qualifications:

  • Must have a High School Diploma or GED
  • Must have a Property and Casualty Insurance License
  • Must have 5 to 7 years insurance experience
  • Must be able to set priorities and manage workflow to ensure efficient, timely, and accurate processing transactions
  • Must have good communication and organizational skills and be detail-oriented
  • Must be computer literate with accurate data entry skills
  • Must have a professional image 

Only candidates that can pass a background check and drug screen will be considered.

For an immediate interview, please call 440-253-2983 or submit your resume to

Additional Information

Area Professionals is a division of Area Temps, a staffing industry leader in Northeastern Ohio since 1987.  The Area Professionals team specializes in direct hire and contract recruiting at the professional, mid-management and executive levels. 

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Area Temps Parma

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