Contact us at 440-253-2200

Account Manager

Mentor, OH 44060

Posted: 12/04/2019 Employment Type: Temp-to-Perm Industry: Customer Service Job Number: 10 - 150455 kd Pay Rate: $14/hr

Job Description

A business service company is seeking an Account Manager to provide assistant to customers and vendors.  Work hours are Monday through Friday, from 8 a.m. to 5 p.m. 

Job Responsibilities:

  • Respond to all inbound calls for service
  • Resolve issues and concerns or take action that will correct the problem
  • Generate quotes for clients and provide cost effective options to resolve customer service issues
  • Manage work request and ensure all contractor performance issues are reported
  • Ensure all follow-up calls are managed and performance reports are generated and distributed
  • Participate in On-Call responsibilities and perform all duties
  • Monitor service areas and report deficiencies
  • Attend any required meetings and conference calls
  • Pursue educational options that will positively impact work performance
  • Maintain an orderly work space and maintain regular attendance records
  • Adhere to all policies in Company’s Handbook
  • Perform other duties as needed

Job Requirements


  • Must have the ability to read and comprehend simple instructions, short correspondence, and memos
  • Must be able to present information effectively to one-on-one and small groups
  • Must have the ability to apply common sense understanding to carry out instructions and deal with problems
  • Must be computer literate
  • Must have excellent communication and organizational skills
  • Must have an articulate phone presence
  • Must be able to follow and abide by all company policies and guidelines
  • Must maintain a positive and professional image
  • Must have a solid work history with no attendance issues 

Only candidates that can pass a background check and drug screen will be considered.

For an immediate interview, please call 440-253-2983 or submit your resume to

Additional Information

Area Professionals is a division of Area Temps, a staffing industry leader in Northeastern Ohio since 1987.  The Area Professionals team specializes in direct hire and contract recruiting at the professional, mid-management and executive levels. 

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Area Temps Parma

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